Transform business workflows through ServiceNow’s AI-driven platform
ServiceNow is a leading cloud-based platform that automates and integrates business workflows to enhance operational efficiency. As a ServiceNow Partner, Nous Infosystems empowers organizations to streamline processes, reduce complexity, and achieve digital transformation. Leveraging advanced AI capabilities, the platform provides self-service options and insights to support informed decision-making and boost productivity.
Expertise
As a trusted partner of ServiceNow, Nous Infosystems excels in managing and optimizing ServiceNow instances for superior service delivery, developing and distributing custom applications and integrations on the ServiceNow platform, leading comprehensive implementations with end-to-end support and consulting, and delivering strategic reselling services to meet diverse organizational needs.
Services
Consulting and Implementation
We offer strategic planning, health checks, and business process consulting to define clear ServiceNow roadmaps and streamline workflows. Our end-to-end implementation services cover change management, custom development, integration, data migration, and rigorous testing. Post-implementation, we provide hypercare and long-term support to ensure sustained performance and adoption.
Service Provider
Our services span IT strategy, platform assessments, and risk evaluations, followed by tailored implementations and seamless integrations. We offer managed services, user/admin training, app development, and process reengineering for optimized platform use. With deep expertise across ITSM, ITOM, ITAM, CSM, HRSD, GRC, SPM, DevOps, and SecOps, we ensure holistic support.
Reseller
We help organizations procure the right ServiceNow licenses with support in sales, renewals, and subscription tracking. Our services include full license lifecycle management, usage analytics, and compliance oversight. This ensures transparency, cost-efficiency, and uninterrupted access to the platform.
Build
From custom app development to roadmap planning and responsive UI design, we cover every aspect of building user-centric solutions. Our offerings include thorough testing, integrations, data migration, performance tuning, security enhancements, and ongoing support. This ensures scalable, secure, and high-performing applications tailored to business goals.Offerings
ITSM
Enhance IT service delivery with Nous IT Service Management (ITSM) solutions, integrated with Gen AI. Enable predictive issue resolution, accurate ticket classification, and quicker responses, improving IT productivity and user satisfaction.
Learn MoreSPM
Improve portfolio management with Nous ServiceNow Strategic Portfolio Management (SPM) solutions powered by Gen AI. Use advanced analytics to prioritize projects, allocate resources effectively, and increase business value.
Learn MoreITOM
Achieve better infrastructure visibility with Nous ServiceNow IT Operations Management (ITOM) solutions using Gen AI. Detect anomalies, anticipate outages, and address service issues through AI-driven automation.
Learn MoreHRSD
Transform employee interactions with Nous ServiceNow HR Service Delivery (HRSD) solutions enhanced by Gen AI. Automate HR tasks, deliver context-aware responses, and improve efficiency in HR processes.
Learn MoreITAM
Maximize asset usage with Nous ServiceNow IT Asset Management (ITAM) solutions, applying Gen AI for precise asset tracking, license management, and predictive maintenance to cut costs and ensure compliance.
Learn MoreCSM
Enhance customer service experiences with Nous ServiceNow Customer Service Management (CSM) solutions featuring Gen AI. Provide tailored support, automate routine processes, and resolve issues more effectively with AI-powered insights.
Learn MoreGRC
Strengthen risk and compliance initiatives with Nous ServiceNow Governance, Risk, and Compliance (GRC) solutions powered by Gen AI. Automate compliance monitoring, identify risk trends, and support informed decision-making with AI analytics.
Learn MoreCustomized Services
Consumption-based Platform Management Services
Platform Assessment
nCert – Digital Certificate Lifecycle Management
ServiceNow Certification Assistance for any applications built
Dedicated/hybrid/tailored engagement model
Why Nous?
Resources
Streamlining ServiceNow operations and implementing ITAM and agile 2.0
A leading utility company leveraged SNOW Desk – Nous’ ServiceNow Managed Services Framework to expand platform capabilities.
Streamlining ServiceNow operations with SNOW Desk
A leader in manufacturing leveraged Nous’ proprietary ServiceNow Managed Services Framework to streamline ServiceNow operations.
Optimizing daily tasks using ServiceNow IT Service Management
Streamlined day-to-day tasks through ServiceNow ITSM implementation to improve employee engagement and productivity.
